Merchants often focus on the monthly processing rate when signing a merchant agreement, but some of the most expensive provisions can appear in the termination, renewal, equipment, and notice sections. Canceling a processor without reviewing those clauses can trigger contract cancellation penalties while a replacement processor is already charging for...
Chargeback Fee Schedules: What Each Stage of a Dispute Costs You Beyond the Lost Sale
When a customer disputes a $100 purchase, the merchant’s cost may be much more than $100. The business can lose the revenue, merchandise, shipping expense, original processing costs, dispute fees, staff time, and potentially additional money if the case progresses through later dispute stages. That is why the most important...